Astoria Hotel - Zermatt

Steinmattstrasse 32, Zermatt, Switzerland, 3920show map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as Best Luxury Hotels in Switzerland

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Overview

Astoria is a charming 4-star venue set 4.8 km from Gornergrat and 9 km from Matterhorn. The accommodation features an indoor swimming pool with a sauna.

Location

The hotel is in a shopping area of Zermatt. It is just a few minutes’ walk from Sunnegga and Ski Lift Zermatt .

The property is a short walk to a supermarket, sports shops and a bakery.

Sion airport lies within 45 minutes' drive away from Astoria.

Rooms

The venue offers 21 rooms with an in-room safe, pay TV and a wardrobe for its guests. Guests can wake up enjoying the view of Matterhorn from their rooms. They all have carpeted floors with wooden furniture.

Eat & Drink

A buffet breakfast is provided daily. The lovely restaurant serves exquisite meals. The onsite lobby bar features a terrace and WiFi. Chez Max Julen and Tufternalp Restaurant are 100 metres away.

Leisure

A spa area and a solarium are available for guests' relaxation. Activities include snow skiing, horse riding and petanque.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Number of rooms:   21.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid shuttle service

Spa and relaxation

Solarium

Spa & wellness centre

Laundry

Sports & Fitness

  • Ski school
  • Horseback riding
  • Tennis court

Services

  • Paid shuttle service
  • Room service
  • Ski equipment hire
  • Laundry
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus
  • Free breakfast

Business

  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Spa & wellness centre
  • Solarium
  • Sauna

Room view

  • Garden view
  • City view
  • Landscape view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bathtub
  • Hair dryer
  • Slippers
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-22:00FREECheck-out08:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
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Rooms and availability

Standard Twin Room
  • Bed options:
    • 2 Single beds
    • 2 Single beds or 1 Double bed
    • 1 Double bed
  • Max occupancy:
    4 persons
  • City view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Economy Double Room
  • Bed options:
    1 Double bed
  • Max occupancy:
    3 persons
  • Private bathroom
  • Non-smoking
  • Bathtub
  • Balcony
room details
Small Single Room
  • Bed options:
    1 Single bed
  • Max occupancy:
    1 person
Basic Twin Room
  • Bed options:
    • 2 Single beds
    • 1 Double bed
  • Max occupancy:
    3 persons
Basic Triple Room
  • Bed options:
    Sleeping arrangements for 3 persons
  • Max occupancy:
    3 persons
One-Bedroom Studio
  • Bed options:
    2 Single beds
  • Max occupancy:
    3 persons
  • Private bathroom
  • Bathtub
  • Balcony
room details
Show 3 more room typesLess
Location
  • Nearby
  • Restaurants
  • City landmarks
Matterhorn MuseumMatterhorn Museum200 m
Mountaineers' CemeteryMountaineers' Cemetery160 mKirchstrasse (behind the church)
Matterhorn Museum - ZermatlantisMatterhorn Museum - Zermatlantis210 mKirchplatz
HinterdorfstrasseHinterdorfstrasse230 mHinterdorfstrasse 25
Chocolaterie LaderachChocolaterie Laderach340 mBahnhofstrasse
HohbalmenHohbalmen600 m
Restaurant SchaferstubeRestaurant Schaferstube30 mRiedstrasse 2 Daniela & Paul Julen, Riedstrasse 2
Restaurant JulenRestaurant Julen40 mRiedstrasse 2 3920
Old ZermattOld Zermatt40 mKirchstrasse 17 3920 Zermatt
AvenaAvena20 mSteinmattstrasse 53
Chez Max JulenChez Max Julen70 mKirchstrasse 44
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Getting around
Airports
Sion Airport (SIR)39.5 km
Lugano Airport (LUG)89.8 km
Train
Zermatt railway station700 m
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.8
Very goodbased on 97 reviews

Rating by category:

7.0
Location
8.8
Rooms
7.3
Service
8.0
Dining
  • 6.6
    Nice

    Good and break fast is quite good

  • 7.0
    Very good

    We had a wonderful view of the Matterhorn from our balcony and the room was very spacious. The breakfast is very good and the staff were very helpful. The location is very convenient too - we could walk there easily from the train station and to all the attractions.

    There is a bar underneath the hotel and it was very noisy - bring your ear plugs!

  • 9.2
    Perfect

    The staff were so friendly and warm-hearted, room was very clean and comfortable. I like the little concert hold in the evening very much. Thanks for giving us a so pleasant night!

  • 7.4
    Very good

    The chef is very friendly and the hotel is rather clean

    They should provide a boiler

  • 9.6
    Perfect

    Excellent breakfast, beautiful room and view, great staff.

    Bad pillows, too soft, and the club at the basement is noisy at 4AM.

  • 9.6
    Perfect

    Hotel Astoria is located at an excellent location where the Matterhorn can be viewed from the bridge near the hotel. Good restaurant and pizerrias are just next door. Good breakfast spread. On top of it all, the staff are friendly and helpful.

  • 9.6
    Perfect

    The staff was very helpful, wonderful buffet breakfast, large room

  • 10.0
    Perfect

    Our "Junior Suite" was gorgeous, hotel very convenient to all amenities (for town or going into the mountains) and the staff an absolute delight.

    Absolutely no complaints and we would certainly use the Astoria for any future visit to Zermatt and would certainly recommend it. Re question below I have not read reviews so cannot respond.

  • 9.6
    Perfect

    Professionality and friendness of staff

  • 8.2
    Great

    Excellent staff with excellent service and advice. Nice view from the balcony of room 302.

  • 7.4
    Very good

    We received a room up-grade which was much appreciated

  • 10.0
    Perfect

    Great location in Zermatt and a fine value at least during the shoulder season. The staff was very helpful and friendly.

  • 9.6
    Perfect

    The hotel is about one block from the central clock tower in Zermatt. It was a great central location within walking distance of the train station and all of the shopping. The hotel has a good deal with a ski and snowboard rental shop next door, and the staff were all very friendly and fluent in English which was very helpful.

    The 3 days we were there the wifi never worked. There was no ethernet cable in the room either so we were without internet at the hotel the entire time.

  • 7.8
    Very good

    The hotel staff was friendly and accomodating. When hotel porter was not available for travel to and from the railroad station, hotel staff made arrangements to get us there. The view from the room was outstanding.

  • 9.6
    Perfect

    Location, friendliness of staff, view from room, easy access to all facilities & walks, good breakfast included in price.

    tea & coffee making facilities in room would be nice

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as Best Luxury Hotels in Switzerland

Use Badge
Good to know
Check-infrom 14:00-22:00FREECheck-out08:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
+ More- Less
Getting around
Airports
Sion Airport (SIR)39.5 km
Lugano Airport (LUG)89.8 km
Train
Zermatt railway station700 m
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room