Astoria Hotel - Zermatt

Steinmattstrasse 32, Zermatt, Switzerland, 3920show map
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Rooms and Guests
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Highlights
TripAdvisor Traveler Rating
read all 163 verified reviews
TripAdvisor Traveler Rating
84of 108 hotels in Zermatt
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Overview

Situated near Mountaineers' cemetery, the 4-star Astoria Hotel features tennis courts and a bar. Built in 1900, the venue was fully renovated in 1990.

Location

You'll be 3.2 km from Grunsee and 2.9 km from Hangebrucke. The distance between Zermatt city centre and the accommodation is 1 km. Overlooking Swiss Alps, the hotel is close to Riffelsee.

Wiestibrucke bus stop is located nearby.

Rooms

Rooms at the property are comfortable and include a mini bar, coffee/tea making facilities and a larder. It offers a microwave, dishwasher and a refrigerator along with feather pillows, linens and lockers.

Eat & Drink

Guests can enjoy their morning meal at the restaurant. Astoria Hotel features a gastronomic restaurant with local menu. The nearby restaurants are Avena, Stockhorn Grill and Restaurant Julen.

Leisure

Among other amenities, this accommodation offers an indoor swimming pool. The area is known for snow skiing and horseback riding.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

The hotel staff speaks English, German, Italian, Portuguese, Greek.

Number of rooms:   21.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid shuttle service

Spa and relaxation

Solarium

Spa & wellness centre

Laundry

Sports & Fitness

  • Ski school
  • Horseback riding
  • Tennis court

Services

  • Paid shuttle service
  • Room service
  • Ski equipment hire
  • Laundry
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus
  • Free breakfast

Business

  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Spa & wellness centre
  • Solarium
  • Sauna

Room view

  • Mountain view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bathtub
  • Hair dryer
  • Slippers
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-22:00FREECheck-outfrom 08:00-11:00FREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting bedsFREEOne child3 - 6 yearsExisting bedsFREEExtra bedOne child7 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
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Rooms and availability

Basic Room
  • Bed options:
    2 Single beds or 1 Double bed
room details
Basic Triple Room
  • Bed options:
    Sleeping arrangements for 3 persons
  • Max occupancy:
    7 persons
room details
Standard Twin Room
  • Bed options:
    • 2 Single beds
    • 1 Double bed
    • 1 Single bed
  • Max occupancy:
    3 persons
  • City view
  • Shower
  • Sauna
  • Non-smoking
  • Bathtub
room details
One-Bedroom Studio
  • Bed options:
    2 Single beds
  • Max occupancy:
    3 persons
  • Private bathroom
  • Bathtub
  • Balcony
room details
Standard Triple Room
  • Bed options:
    Sleeping arrangements for 3 persons
  • Max occupancy:
    5 persons
room details
Spacious One-Bedroom Apartment
  • Bed options:
    2 Single beds
  • Max occupancy:
    5 persons
  • Shower
  • Private bathroom
  • Bathtub
  • Balcony
room details
Show 3 more room typesLess
Location
  • Nearby
  • Restaurants
  • City landmarks
Matterhorn MuseumMatterhorn Museum200 m
The MatterhornThe Matterhorn670 m ZermattSwitzerland
Matterhorn MuseumMatterhorn Museum210 mKirchplatz 11
Mountaineers' cemeteryMountaineers' cemetery170 mKirchstrasse (behind the church)
Pfarrkirche St. MauritiusPfarrkirche St. Mauritius190 mSwitzerland
KirchbruckeKirchbrucke50 m3920 Zermatt
HinterdorfstrasseHinterdorfstrasse230 mHinterdorfstrasse 25
StelliseeStellisee360 mStellisee 3920 Zermatt
Migros SupermarktMigros Supermarkt330 m12 Hofmattstrasse
Kapelle Winkelmatten "Zur Heiligen Familie"Kapelle Winkelmatten "Zur Heiligen Familie"690 mWinkelmatten
Restaurant SchaferstubeRestaurant Schaferstube30 mRiedstrasse 2 Daniela & Paul Julen
Old ZermattOld Zermatt40 mKirchstrasse 17 3920 Zermatt
Chez Max JulenChez Max Julen70 m44 Kirchstrasse
Pizzeria RomaPizzeria Roma80 mRiedstrasse 20
Restaurant SpycherRestaurant Spycher120 m7 Steinmattweg
Brasserie UnoBrasserie Uno110 mKirchstrasse 38
Rua ThaiRua Thai130 mSchluhmattstrasse 19 3920 Zermatt
show map
Getting around
Airports
Sion (SIR)38.9 km
Agno (LUG)89.5 km
Train
Zermatt railway station700 m
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.8
Very goodbased on 97 reviews

Rating by category:

7.0
Location
8.8
Rooms
7.3
Service
8.0
Dining
  • 6.6
    Nice

    Good and break fast is quite good

  • 7.0
    Very good

    We had a wonderful view of the Matterhorn from our balcony and the room was very spacious. The breakfast is very good and the staff were very helpful. The location is very convenient too - we could walk there easily from the train station and to all the attractions.

    There is a bar underneath the hotel and it was very noisy - bring your ear plugs!

  • 9.2
    Perfect

    The staff were so friendly and warm-hearted, room was very clean and comfortable. I like the little concert hold in the evening very much. Thanks for giving us a so pleasant night!

  • 7.4
    Very good

    The chef is very friendly and the hotel is rather clean

    They should provide a boiler

  • 9.6
    Perfect

    Excellent breakfast, beautiful room and view, great staff.

    Bad pillows, too soft, and the club at the basement is noisy at 4AM.

  • 9.6
    Perfect

    Hotel Astoria is located at an excellent location where the Matterhorn can be viewed from the bridge near the hotel. Good restaurant and pizerrias are just next door. Good breakfast spread. On top of it all, the staff are friendly and helpful.

  • 9.6
    Perfect

    The staff was very helpful, wonderful buffet breakfast, large room

  • 10.0
    Perfect

    Our "Junior Suite" was gorgeous, hotel very convenient to all amenities (for town or going into the mountains) and the staff an absolute delight.

    Absolutely no complaints and we would certainly use the Astoria for any future visit to Zermatt and would certainly recommend it. Re question below I have not read reviews so cannot respond.

  • 9.6
    Perfect

    Professionality and friendness of staff

  • 8.2
    Great

    Excellent staff with excellent service and advice. Nice view from the balcony of room 302.

  • 7.4
    Very good

    We received a room up-grade which was much appreciated

  • 10.0
    Perfect

    Great location in Zermatt and a fine value at least during the shoulder season. The staff was very helpful and friendly.

  • 9.6
    Perfect

    The hotel is about one block from the central clock tower in Zermatt. It was a great central location within walking distance of the train station and all of the shopping. The hotel has a good deal with a ski and snowboard rental shop next door, and the staff were all very friendly and fluent in English which was very helpful.

    The 3 days we were there the wifi never worked. There was no ethernet cable in the room either so we were without internet at the hotel the entire time.

  • 7.8
    Very good

    The hotel staff was friendly and accomodating. When hotel porter was not available for travel to and from the railroad station, hotel staff made arrangements to get us there. The view from the room was outstanding.

  • 9.6
    Perfect

    Location, friendliness of staff, view from room, easy access to all facilities & walks, good breakfast included in price.

    tea & coffee making facilities in room would be nice

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FAQ
What is the closet airport?
The property is located 40 km from Sion airport.
What is the earliest and the latest I can check-in?
You can check in from 14:00 till 22:00.
What is the earliest and the latest I can check-out?
You can check out till 11:00.
How far is the city center from the property?
The city centre is 1 km away from the hotel.
Are threre any cleaning services provided?
Yes, the hotel offers laundry and ironing.
Can I have dinner or supper nearby?
Yes, you can have a meal at Restaurant Schaferstube, Stockhorn Grill and Pizzeria Roma located about 50 metres away.
What room types are available here?
The hotel provides such room types as a junior suite and a twin room.
Is there any public transport in vicinity?
Yes, there is Zermatt train station 550 metres away.
Highlights
TripAdvisor Traveler Rating
read all 163 verified reviews
TripAdvisor Traveler Rating
84of 108 hotels in Zermatt
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-22:00FREECheck-outfrom 08:00-11:00FREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting bedsFREEOne child3 - 6 yearsExisting bedsFREEExtra bedOne child7 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
+ More- Less
Getting around
Airports
Sion (SIR)38.9 km
Agno (LUG)89.5 km
Train
Zermatt railway station700 m
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.