7.8
Very good100 reviews

Hotel Astoria - Zermatt

Zermatt, Switzerland
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1 room2 Guests
Highlights
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read all 163 verified reviews
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84of 108 hotels in Zermatt
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
Steinmattstrasse 32, Zermatt, Switzerland, 3920
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Overview

Hotel Astoria Zermatt is 3-star accommodation set nearly a 5-minute walk from Hinterdorfstrasse.

Location

Located off Parish Church of St. Mauritius, Hotel Astoria is about 5 minutes’ walk from Zermatt city centre. Patrullarve is less than 2.1 km to the hotel. There is The Matterhorn at 1.5 km distance from the accommodation.

Zermatt train station can be reached in a 10-minute walk.

Rooms

Bathrooms, fitted with a separate toilet and a bath, also provide guests with a hairdryer and slippers. Some units include views of the city.

Eat & Drink

Sample European and Swiss specialities at Stockhorn Grill located 5 minutes on foot from Hotel Astoria.

Leisure & Business

The ski facilities include a ski school, a storage for belongings and ski equipment hire. The accommodation also comprises a wellness centre for guests' utmost comfort.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

The hotel staff speaks English, German, Italian, Portuguese, Greek.

Number of rooms:   21.

- Less
Facilities
Most popular facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid shuttle service

Spa and relaxation

Solarium

Spa & wellness centre

Laundry

General

  • Free Wi-Fi
  • Luggage storage
  • Food/ Drinks
  • Shuttle
  • Spa and relaxation
  • Laundry

Sports & Fitness

  • Ski school
  • Horseback riding
  • Tennis court

Services

  • Paid shuttle service
  • Ski equipment hire
  • Laundry
  • Shoe shine service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Spa & wellness centre
  • Solarium
  • Sauna

Room view

  • Mountain view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities
Good to know
Check-infrom 14:00-22:00FREECheck-outfrom 08:00-11:00FREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
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Rooms and availability

Economy Double Room
  • Bed options:
    2 Single beds
  • Room size:

    25 m²

  • Max:
    2 persons
  • Mountain view
  • Shower
  • Sauna
  • Heating
  • Bathtub
This 25 m² economy double room comes with 2 single beds and can accommodate up to 2 guests. It offers high windows and a bathroom with a bath, shower facilities and a hair dryer. The accommodation unit features climate control along with a view of the mountain. A selection of facilities, like coffee & tea making machines, refrigerator and glassware are available in the kitchen area.
room details
Junior Suite
  • Bed options:
    2 Single beds
  • Room size:

    35 m²

  • Max:
    2 persons
  • Mountain view
  • Shower
  • Sauna
  • Heating
  • Bathtub
The junior suite features marble floor, heating, a sofa bed and a flat-screen TV with satellite channels. The room also has high windows. It is furnished with a single bed. This accommodation unit features a cooking corner with coffee/tea makers, fridges and glassware.
room details
Economy Junior Suite
  • Bed options:
    2 Single beds
  • Room size:

    35 m²

  • Max:
    2 persons
  • Mountain view
  • Shower
  • Sauna
  • Heating
  • Bathtub
This 35 m² economy junior suite comes with 2 single beds and can accommodate up to 2 guests. A view of the mountain opens from the high windows. The bathroom features a tub, shower facilities and a hairdryer. Rooms of this type also have coffee and tea making facilities, a refrigerator, and glassware in the kitchen area.
room details
Show 1 more room typeLess
Location
Steinmattstrasse 32, Zermatt, Switzerland, 3920
  • City landmarks
  • Nearby
  • Restaurants
Museum
Matterhorn Museum
250 m
Cemetery
Mountaineer's Cemetery
210 m
Bridge
Photopoint Kirchbrucke bridge
220 m
Church
Parish Church of St. Mauritius
220 m
Bahnhofstrasse
Walk of Climb
220 m
Hinterdorfstrasse 25
Hinterdorfstrasse
380 m
Stellisee 3920 Zermatt
Stellisee
510 m
Triftbachstrasse 7
Bergfuhrerdenkmal
220 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
220 m
Bahnhofstrasse 60
Stefanie's Creperie
300 m
Getting around
Airports
Sion (SIR) 76.9 km
Agno (LUG) 161.4 km
Train
Zermatt railway station700 m
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.8
Very good100 reviews
Location8.2
Rooms8.2
Service6.6
Dining8.8
  • 6.6
    Nice

    Good and break fast is quite good

    United Kingdom, 
  • 7.0
    Very good

    We had a wonderful view of the Matterhorn from our balcony and the room was very spacious. The breakfast is very good and the staff were very helpful. The location is very convenient too - we could walk there easily from the train station and to all the attractions.

    There is a bar underneath the hotel and it was very noisy - bring your ear plugs!

    United Kingdom, 
  • 9.2
    Perfect

    The staff were so friendly and warm-hearted, room was very clean and comfortable. I like the little concert hold in the evening very much. Thanks for giving us a so pleasant night!

    United Kingdom, 
  • 7.4
    Very good

    The chef is very friendly and the hotel is rather clean

    They should provide a boiler

    United Kingdom, 
  • 9.6
    Perfect

    Excellent breakfast, beautiful room and view, great staff.

    Bad pillows, too soft, and the club at the basement is noisy at 4AM.

    United Kingdom, 
  • 9.6
    Perfect

    Hotel Astoria is located at an excellent location where the Matterhorn can be viewed from the bridge near the hotel. Good restaurant and pizerrias are just next door. Good breakfast spread. On top of it all, the staff are friendly and helpful.

    United Kingdom, 
  • 9.6
    Perfect

    The staff was very helpful, wonderful buffet breakfast, large room

    United Kingdom, 
  • 10.0
    Perfect

    Our "Junior Suite" was gorgeous, hotel very convenient to all amenities (for town or going into the mountains) and the staff an absolute delight.

    Absolutely no complaints and we would certainly use the Astoria for any future visit to Zermatt and would certainly recommend it. Re question below I have not read reviews so cannot respond.

    United Kingdom, 
  • 9.6
    Perfect

    Professionality and friendness of staff

    United Kingdom, 
  • 8.2
    Great

    Excellent staff with excellent service and advice. Nice view from the balcony of room 302.

    United Kingdom, 
  • 7.4
    Very good

    We received a room up-grade which was much appreciated

    United Kingdom, 
  • 10.0
    Perfect

    Great location in Zermatt and a fine value at least during the shoulder season. The staff was very helpful and friendly.

    United Kingdom, 
  • 9.6
    Perfect

    The hotel is about one block from the central clock tower in Zermatt. It was a great central location within walking distance of the train station and all of the shopping. The hotel has a good deal with a ski and snowboard rental shop next door, and the staff were all very friendly and fluent in English which was very helpful.

    The 3 days we were there the wifi never worked. There was no ethernet cable in the room either so we were without internet at the hotel the entire time.

    United Kingdom, 
  • 7.8
    Very good

    The hotel staff was friendly and accomodating. When hotel porter was not available for travel to and from the railroad station, hotel staff made arrangements to get us there. The view from the room was outstanding.

    United Kingdom, 
  • 9.6
    Perfect

    Location, friendliness of staff, view from room, easy access to all facilities & walks, good breakfast included in price.

    tea & coffee making facilities in room would be nice

    United Kingdom, 
FAQ
Which airport is the closest to Hotel Astoria?
Hotel Astoria is located 80 km from Sion airport.
Does Hotel Astoria serve breakfast?
Yes, Hotel Astoria offers a buffet breakfast.
What is the cancellation policy in Hotel Astoria Zermatt?
Hotel Astoria Zermatt provides free cancellation.
What is the earliest I can check-in at Hotel Astoria?
At Hotel Astoria you can check in from 14:00 till 22:00 on the day of arrival.
How far is Hotel Astoria Zermatt from the city centre?
The city centre is located 1 km away from Hotel Astoria Zermatt.
Are there any tourist attractions close to Astoria?
The Matterhorn is worth visiting, plus it is set 1.5 km away from Astoria.
Is the staff at Hotel Astoria Zermatt multilingual?
Yes, the staff of Hotel Astoria Zermatt can assist you in Greek, English, Portuguese, German and Italian.
Where can I find Hotel Astoria?
Hotel Astoria is placed in the centre of the city, just 1.6 km from Gorner Gorge.
Can I have lunch or dinner next to Hotel Astoria?
Yes, you can enjoy your lunch or dinner at Restaurant Spycher and Restaurant Julen that lie about 100 metres from Hotel Astoria.
How much does it cost to stay at Astoria?
The price for a room in Astoria starts at $288.
What room types are available at Hotel Astoria Zermatt?
Such room types as Double Room, Economy Junior Suite and Economy Double Room are available at Hotel Astoria Zermatt.
Is there any public transport close to Hotel Astoria Zermatt?
Yes, there is Zermatt train station 850 metres away from Hotel Astoria Zermatt.
Address
Steinmattstrasse 32, Zermatt, Switzerland, 3920
View map
Highlights
TripAdvisor Traveler Rating
read all 163 verified reviews
TripAdvisor Traveler Rating
84of 108 hotels in Zermatt
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-22:00FREECheck-outfrom 08:00-11:00FREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
+ More- Less
Getting around
Airports
Sion (SIR) 76.9 km
Agno (LUG) 161.4 km
Train
Zermatt railway station700 m
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.